# Privacy Policy | Tina Gregory Agency, Sullivan, MO > How Tina Gregory Agency, a Farmers Insurance agency in Sullivan, Missouri, collects, uses, and protects your personal information. We do not sell your information, and you can ask to see, correct, or delete it. Source: https://tinagregoryagency.com/privacy [Home](https://tinagregoryagency.com/) / Privacy Policy # Privacy Policy Last updated: **October 16, 2026** · Effective: **October 16, 2026** The short version - Simply put, we do not sell your information. It is **never sold, rented, or traded**, and never handed to other agencies for their marketing. A quote request stays with our office. - We share it only with **the insurance company you ask us to quote** (a Farmers company, or, through Kraft Lake Insurance Agency, a non-Farmers company), vendors who help us run the office under contract, when the law requires it, if the agency is sold, or with your permission. - We call and text only about your quote and related insurance. Reply **STOP** to any text to opt out, or just tell us. - You can ask to see, correct, or delete your information by calling [(573) 358-4513](tel:+15733584513) or emailing [tgregory1@farmersagent.com](mailto:tgregory1@farmersagent.com). On this page - [Who we are](#who) - [What this policy covers](#scope) - [Information we collect](#collect) - [How we use your information](#use) - [Who we share it with](#share) - [We do not sell your information](#sell) - [Calls, texts and Do Not Call](#texts) - [Cookies and online tools](#cookies) - [Your privacy rights](#rights) - [How we protect your information](#security) - [How long we keep it](#retention) - [Children's privacy](#children) - [Third-party websites](#links) - [Changes to this policy](#changes) - [How to reach us](#contact) ## 1. Who we are This Privacy Policy explains how **Tina Gregory Insurance Agency LLC**, doing business as Tina Gregory Agency ("we," "us," or "our"), collects, uses, and shares personal information through **tinagregoryagency.com** (the "Site"). Our owner is Tina Gregory. We are a Missouri-licensed insurance agency and a Farmers Insurance® agency, with one office at 878 Dunsford Dr, Sullivan, MO 63080. Farmers is our primary company, along with Farmers Insurance Group companies such as Foremost® and Bristol West®. When Farmers isn't the best fit, we can quote policies from other companies, such as Progressive and Liberty Mutual, through **Kraft Lake Insurance Agency, Inc.**, an agency owned by Farmers that is appointed only with non-Farmers insurance companies and acts as the agent of those companies. You can reach us at [(573) 358-4513](tel:+15733584513) or [tgregory1@farmersagent.com](mailto:tgregory1@farmersagent.com), Monday through Friday, 9 a.m. to 5 p.m. Central. As an insurance agency, we are a "financial institution" under the federal Gramm-Leach-Bliley Act ("GLBA"), and the personal information you give us to get insurance is also protected by Missouri's insurance privacy rules (20 CSR 100-6). Each insurance company has its own privacy notice, and the company that issues your policy will send you its notice. For Farmers companies, see the [Farmers Privacy Center](https://www.farmers.com/privacy-center/) and the [Farmers Privacy Statement](https://www.farmers.com/privacy-statement/). Companies whose policies are placed through Kraft Lake provide their own privacy notices. ## 2. What this policy covers This policy covers information collected through the Site, including our guided quote form ([/quote](https://tinagregoryagency.com/quote)), our short quote request form ([/quote-request](https://tinagregoryagency.com/quote-request)), the ZIP-code quote starters on our coverage pages, and quote requests sent by AI assistants that use the tools published on this Site. It does **not** cover the separate privacy practices of the insurance companies that underwrite and issue policies, or of Kraft Lake Insurance Agency. Once your information is sent to an insurer for a quote or for underwriting, that insurer's own privacy notice also governs how it handles your information. Information you give us by phone or in our Sullivan office is handled the same way this policy describes. ## 3. Information we collect ### Information you give us directly Depending on which form you use, we collect: - **Contact information** — first and last name, phone number, email address, and ZIP code; on the guided quote form, also your street address, city, and state - **What you want quoted** — the coverage type (for example auto, home, auto and home, renters, flood, business, or life), and whether you'd like a home quote added to an auto quote - **Personal details used for rating (sensitive)** — on the guided quote form only: **date of birth**, gender, and marital status. We treat these as sensitive: we use them only to prepare your quote and never for advertising. - **Vehicle and driver information (sensitive)** — year, make, and model of up to four vehicles, and the number of drivers in your household. Driver information is treated as sensitive. - **Home and property details** — whether you own your home, property type, approximate age of the home, square footage, and number of stories - **Current insurance** — whether your car and home are insured now and, if so, the name of your current insurance company - **Your requests and messages** — on the short form, the best time to reach you and any notes you choose to add - **Your consent record** — the consent wording you agreed to and its version, the button you clicked, the page you were on (and, on the guided quote form, the page that referred you), your browser's user-agent string, and the date and time you submitted We do not ask for Social Security numbers, driver's license numbers, payment card numbers, bank account information, or health information through this Site. If you later apply for coverage that needs that kind of information (for example, health questions for life insurance), we treat it as sensitive and it is collected by phone, in person, or through the insurance company's secure systems, not through this website. ### Information collected automatically - **IP address and approximate location** — on the guided quote form, a location service estimates your city, state, and ZIP code from your IP address so we can pre-fill part of the form - **Device and browser information** — such as browser type and device type, which our hosting provider records in standard server logs - **Usage information** — the page you submitted a form from and the page that referred you to it ### Information from service providers - **Address suggestions** — when you start typing your address on the guided quote form, Google Places suggests complete, standardized addresses - **Contact verification** — AbstractAPI checks whether the email address and phone number you enter appear valid, which cuts down on typos and fraudulent submissions ## 4. How we use your information We use the information described above to: - Prepare and deliver the insurance quote you asked for - Contact you about your quote and related insurance products and services by phone, text message, or email, as you agreed - Send your information to the insurance company you ask us to quote (a Farmers company, or a non-Farmers company through Kraft Lake) so it can evaluate, price, and service your coverage - Verify that the contact information you gave us is accurate - Service your policy and answer your questions if you become a client - Keep a record of your consent and honor your opt-out and Do Not Call requests - Detect and prevent fraud, abuse, and security incidents - Meet our legal, regulatory, and licensing obligations, including insurance recordkeeping requirements Your personal information is not used to train artificial intelligence (AI) models, and we do not make decisions about you based solely on automated processing. ## 5. Who we share it with We share your personal information only in these situations: ### With the insurance company you ask us to quote To quote and place your coverage, we share your quote information with the Farmers Insurance Group company that would write it (for example Farmers, Foremost, or Bristol West). If a company other than Farmers is a better fit and you'd like us to check, we share it with Kraft Lake Insurance Agency, Inc. and the non-Farmers company it quotes (for example Progressive or Liberty Mutual), or with the program that writes the coverage (for example the National Flood Insurance Program). Insurers may also get information about you from consumer reporting agencies, motor vehicle records, and insurance loss-history databases as part of underwriting. ### With service providers under contract We use a small number of vendors that process information for us and may use it only to provide services to us. They are listed in the [Cookies and online tools](#cookies) table below, and include our website host, the service that delivers form submissions to our office, our customer relationship management (CRM) system, address and location lookup, contact verification, and our phone and messaging systems. ### When the law requires it We may disclose information when required by law, subpoena, court order, or regulatory request, including examinations by the Missouri Department of Commerce and Insurance; to establish or defend legal claims; or to protect the rights, property, or safety of our clients, our agency, or the public. ### If our agency is sold or transferred If our agency is sold, merged, or transferred, client information may transfer as part of that transaction, subject to the protections in this policy. ### With your permission We will share your information in any other way only if you ask us to or give us permission. ## 6. We do not sell your information **We do not sell your personal information.** We are not a lead generator. When you request a quote from Tina Gregory Agency, that request stays with our office and the insurance company you ask us to quote. Your information is never sold, rented, or traded, and it is never shared with other insurance agencies, lead aggregators, or comparison websites for their own marketing. You will not get calls from other agents because you filled out our form. We do not pass the contents of your quote form (your name, date of birth, address, phone, email, vehicles, drivers, home details, or insurance history) to Meta, Google, or any other advertising platform. Google's address lookup sees the address characters you type so it can suggest a complete address; it does not receive the rest of your form. ## 7. Calls, texts and Do Not Call When you submit one of our forms, you agree that Tina Gregory Insurance Agency LLC (Tina Gregory Agency) and its licensed agents, and, for quotes from insurance companies other than Farmers, Kraft Lake Insurance Agency, may contact you by call, text message, and email about your insurance quote and related insurance products and services, including by automated technology and prerecorded or artificial voice, at the number and address you provided, as described in the consent wording shown with the form. That consent is not a condition of purchasing anything, and you can get a quote by calling us instead. - **Opting out of texts** — reply **STOP**, CANCEL, END, QUIT, UNSUBSCRIBE, REVOKE, or OPT OUT to any text. STOP ends automated texts from us to that number. We may send one confirmation text with no marketing content, and then we stop. - **Help** — reply **HELP** to any text, or call [(573) 358-4513](tel:+15733584513). - **Message frequency varies.** Message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages. - **Any reasonable way works** — you can also revoke consent by telling us on a call, by email, by mail, or in person at our office. We honor revocations made by any reasonable means promptly and no later than 10 business days after we receive them. - **Calling hours** — we place calls only between 8 a.m. and 9 p.m. in your local time. - **Account messages** — if you are a client and opt out, we will still reach you about an existing policy (for example renewals, billing, or claims) by manual phone call, email, or mail, not by automated text. ### Do Not Call If you ask us not to call or text you, we add your number to our internal Do Not Call list and honor that request for ten years, unless you later ask us to contact you again. Before making telemarketing calls to a number that has not given us consent and has no existing relationship with us, we check it against the National Do Not Call Registry and the Missouri No-Call list (RSMo 407.1098). **Mobile information is never shared with third parties or affiliates for marketing or promotional purposes.** Text messaging opt-in data and consent are not shared with any third parties, except service providers that help us deliver our own messages and, only when you ask for a quote from a non-Farmers company, Kraft Lake Insurance Agency, which you authorized to contact you about that quote. ## 8. Cookies and online tools This Site uses a small number of outside services. Each one may receive your IP address and basic browser information when your browser loads it. Service What it does What it receives Netlify Hosts the Site IP address, browser, pages requested (server logs) Google Fonts Loads the fonts used on this Site IP address, browser information Google Maps Shows the map of our Sullivan office on the home page and quote confirmation page IP address, browser information; Google may set cookies under its privacy policy Google Places (Google Maps Platform) Suggests complete addresses as you type on the guided quote form The address characters you type; IP address ipapi.co Estimates your city, state, and ZIP code on the guided quote form, and your city for the homepage headline (shown only to Missouri visitors; we do not store it) IP address AbstractAPI Checks that an email address and phone number are valid on our quote forms The email address and phone number you enter Logo.dev Loads small insurance company and vehicle brand logos on the homepage, the quote form and the Service Center page IP address, browser information Zapier Delivers form submissions to our office The information you submit on a form Your browser’s local storage (first-party, set by this Site) Remembers how you first reached the Site (for example a Google search, an ad, or a link) for up to 30 days, so that if you request a quote we know which advertising or search channel brought you. It is sent to us only with a form you submit Nothing leaves your browser until you submit a form; then the landing page address, referring website and any ad campaign tags go with your request. You can clear it in your browser settings at any time AgencyZoom Our customer relationship management (CRM) system, where quote requests and client records are kept The information you submit and our notes about your quote or policy Our website developer (Quotely) Builds and maintains the Site and operates some of its tools, such as contact verification, for us Information needed to run those tools; it may not use your information for anything else Meta Pixel (Meta Platforms) Measures whether our Facebook and Instagram ads bring visitors, and counts quote requests (not what you entered) IP address, browser information, pages viewed, and a “quote requested” signal; Meta may set cookies under its privacy policy. Not loaded when your browser sends Global Privacy Control Mux and cdnjs (Cloudflare), if enabled Streams a short welcome video on the quote confirmation page, if we add one IP address, browser information Our phone and text messaging systems Place and receive calls and texts with you Your phone number and our messages ### Advertising measurement The Meta Pixel from **Meta (Facebook and Instagram)** is active on the Site. It records the pages you view and counts a visit to our quote confirmation page as a quote request; it never receives what you entered. It may set cookies and receives your IP address and browser information, and Meta handles that information under its own privacy policy. We may add similar tools from **Google** later and will update this policy if we do. Some state laws treat this as "sharing" for cross-context behavioral advertising even though no one buys your information. We never send these tools your form answers. ### Your choices - **Global Privacy Control** — if your browser sends a Global Privacy Control (GPC) signal, we treat it as a request to opt out of advertising-related sharing for that browser, and the Site does not load advertising measurement tools for it. - **Do Not Track** — there is no common standard for browser "Do Not Track" signals, so the Site does not respond to them. We honor Global Privacy Control instead. - **Your browser and ad accounts** — you can block or delete cookies in your browser settings, and adjust ad personalization in your Google and Meta account settings. - **Contact us** — you can also ask us to opt you out using the details in [How to reach us](#contact). ## 9. Your privacy rights ### Under insurance privacy law The federal Gramm-Leach-Bliley Act and Missouri's insurance privacy rules (20 CSR 100-6) limit how nonpublic personal financial and health information collected in connection with insurance may be disclosed. Insurance law may also give you rights about information an insurer holds, including an explanation of an adverse underwriting decision. Many of these requests are handled by the insurance company, and we will help you reach the right place. ### Our practice, for everyone As of 2026, Missouri does not have a comprehensive consumer privacy law, and many other states' privacy laws exempt information already covered by the GLBA and insurance law. We don't think that's a reason to give you less. Wherever you live, you can ask us to: - **Access** the personal information we hold about you - **Correct** information that is inaccurate - **Delete** information we are not required to keep - **Opt out** of advertising-related sharing - **Get a copy** of the information you gave us **How to make a request.** Call [(573) 358-4513](tel:+15733584513), email [tgregory1@farmersagent.com](mailto:tgregory1@farmersagent.com), or write to the address below. We will verify your identity by matching details you have already given us before we release or delete information. You may use an **authorized agent** to make a request for you; we may ask for proof that you gave the agent permission and ask you to confirm your identity directly. We generally respond within 45 days. If we need more time, we will tell you why, and we may extend once by up to 45 more days. **Appeals.** If we decline your request, you may appeal by emailing or writing to us with the subject "Privacy Appeal" within a reasonable time after our decision. We will respond in writing within 60 days explaining what we decided and why. If you are not satisfied, you may contact the Missouri Attorney General's Office or, for insurance questions, the Missouri Department of Commerce and Insurance at 800-726-7390. We will not treat you differently for using any of these rights. Some records must be kept even if you ask us to delete them: insurance law and our agreements with the insurance companies require us to keep insurance transaction records for a set period. ## 10. How we protect your information We use reasonable administrative, technical and physical safeguards designed to protect personal information, including encrypted (HTTPS) transmission of data submitted through this Site and access controls limiting who in our office can view client information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If a breach of security affects your personal information, we will notify you as required by Missouri's breach-notification law (RSMo 407.1500) and any other law that applies. Please do not send Social Security numbers, driver's license numbers, or financial account details to us by ordinary email. ## 11. How long we keep it We keep quote requests and client records for as long as needed to serve you and to meet our legal, regulatory, and insurance-company recordkeeping obligations, and longer where a policy, claim, or dispute requires it. We keep consent and opt-out records for as long as needed to prove and honor them, including ten years for Do Not Call requests. When information is no longer needed, we dispose of it securely. ## 12. Children's privacy This Site is meant for adults shopping for insurance. We do not knowingly collect personal information from anyone under 18 through this Site. If you believe a child has given us information, contact us and we will delete it. (A parent may, of course, tell us about a teen driver in the household when asking for a quote.) ## 13. Third-party websites Our Site links to websites we do not control, including Farmers and other insurance company websites, Google Maps, our Farmers agent profile, and our Facebook and Instagram pages. We are not responsible for their content or privacy practices, and this policy does not apply to them. Review their privacy notices before giving them information. ## 14. Changes to this policy We may update this policy as our practices, our tools, or the law change. When we do, we will revise the "Last updated" date at the top of this page. If we make a material change to how we use or share personal information, we will give more prominent notice before the change applies to information we already hold. ## 15. How to reach us To ask a question about this policy, use any of the rights described above, or opt out, contact us: **Tina Gregory Insurance Agency LLC**, d/b/a Tina Gregory Agency Attn: Tina Gregory, Owner 878 Dunsford Dr Sullivan, MO 63080 Phone: [(573) 358-4513](tel:+15733584513) Email: [tgregory1@farmersagent.com](mailto:tgregory1@farmersagent.com) Hours: Monday–Friday, 9 a.m.–5 p.m. Central Missouri-licensed insurance agency · Farmers Insurance® agency If you have an insurance question or complaint, you may also contact the Missouri Department of Commerce and Insurance consumer hotline at 800-726-7390 or visit [insurance.mo.gov](https://insurance.mo.gov). --- **Tina Gregory Agency** · 878 Dunsford Dr, Sullivan, MO 63080 · (573) 358-4513 · Mon–Fri 9:00 AM–5:00 PM Central Request a quote: https://tinagregoryagency.com/quote-request (plain HTML form) or https://tinagregoryagency.com/quote (guided).